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Evidence Guide: BSBCCO404A - Collect, analyse and record information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBCCO404A - Collect, analyse and record information

What evidence can you provide to prove your understanding of each of the following citeria?

Obtain, record and analyse information

  1. Identify information sources
  2. Collect and record information according to organisational procedures and legislative and policy requirements
  3. Collate and sort collected information in relation to the purpose for which it is being obtained
  4. Ensure contents of recording forms and reports used meet organisational processes
Identify information sources

Completed
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Collect and record information according to organisational procedures and legislative and policy requirements

Completed
Date:

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Collate and sort collected information in relation to the purpose for which it is being obtained

Completed
Date:

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Ensure contents of recording forms and reports used meet organisational processes

Completed
Date:

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Reduce, describe and review information

  1. Identify information that is to be analysed and identify analysis methodology and analysis processes
  2. Reduce and describe subject to support the development of interpretations
  3. Review the appropriateness of the reduced information according to organisational processes
  4. Archive information not used in the reduction and description processes for future reference
Identify information that is to be analysed and identify analysis methodology and analysis processes

Completed
Date:

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Reduce and describe subject to support the development of interpretations

Completed
Date:

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Review the appropriateness of the reduced information according to organisational processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Archive information not used in the reduction and description processes for future reference

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop inferences

  1. Test interpretations to review credibility and consistency
  2. Refine and consolidate interpretations to strengthen inferences drawn
  3. Formulate inferences from facts and tested interpretations, incorporating chain of reasoning to ensure transparency to clients and users
  4. Inform clients and users about assumptions in the arguments leading to inferences
  5. Assess and report the relationship between information developed and probable interpretations, ensuring validity and compliance with organisational guidelines
  6. Develop sound recommendations that inform users of intelligence analysis outcomes
Test interpretations to review credibility and consistency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refine and consolidate interpretations to strengthen inferences drawn

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate inferences from facts and tested interpretations, incorporating chain of reasoning to ensure transparency to clients and users

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform clients and users about assumptions in the arguments leading to inferences

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess and report the relationship between information developed and probable interpretations, ensuring validity and compliance with organisational guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop sound recommendations that inform users of intelligence analysis outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

collate information

record primary data used, including audiotapes and statement if relevant to role

analyse, interpret and summarise information and make recommendations based on the outcomes of the analysis

demonstrate knowledge of statutory, regulatory and legislative requirements.

Context of and specific resources for assessment

Assessment must ensure access to:

information and databases for analysis activities

relevant legislation, standards and guidelines.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of onthejob performance by the candidate

review of statements

review of compliance with statutory, regulatory, legislative and organisational requirements

oral and/or written questioning to assess knowledge of storage and disposal of information.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Required Skills and Knowledge

Required skills

analytical skills to analyse information and data

communication skills to:

articulate information

provide advice and instructions

prepare and compile detailed statements and reports

use questioning and listening skills to understand and resolve issues raised

numeracy skills to analyse, record and store data according to organisational requirements

planning and organising skills to manage own tasks within required timeframes

selfmanagement skills to:

comply with policies and procedures

seek learning and development opportunities.

Required knowledge

information types and their sources

procedures and security measures for accessing, storing, retrieving and sharing data from databases

procedures for use of evidence and contact recording technology

rights of individuals in relation to the conduct of interviews and statement compilation

statutory, regulatory and legislative requirements relating to information collation.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Information sourcesmay include:

colleagues

community groups

community leaders

crime, accident and incident scenes

customers

general public

individuals

information databases

local government

local media

schools

specific target groups, in the case of opinion polls and surveys.

Informationmay include:

addressing public order and general community issues

assisting in an investigation

details of an incident or medical emergency

locating a specific person

location of witnesses

opinion poll or customer survey

progressing and supporting court hearings and matters.

Recording forms and reportsmay include:

handwritten and electronic pro formas and reporting styles

use of organisation’s enterprise information system.

Organisational requirementsmay include:

accurate

complete

concise

in the correct format

legible

understandable.

Analysismay include:

causative or predictive

descriptive or explorative

quantitative and qualitative or both.

Analysis methodologymay include:

biographical analysis

comparative analysis

Delphi technique

demographics or geographical analysis

historical analysis

hypothesis development

link analysis

scenario generation.

Analysis processesmay include:

inductive:

interpreting raw information

identifying trends or patterns and testing them

deductive:

beginning with a hypotheses and testing it

lateral, critical or creative processes

using problem-solving techniques and decision making.

Reduced informationmay include:

charts

diagrams

lists

summaries

tables.

Reduction and description processesmay include:

testing of logical reasoning

consideration of balance

objectivity

critical evaluation of additional information collection.